Customers expect a high degree of safety, punctuality and predictability, as well as climate-friendly and intermodal transport services that can be booked and accessed at any time. The number and types of transport services and providers will increase significantly with regard to the first and last mile in particular. Disruptive technologies such as self-driving vehicles (especially in carsharing programmes) will offer new and efficient mobility options while also reducing space requirements.
SBB is positioning itself as a provider of “mobility as a service”, particularly in terms of door-to-door mobility. SBB is linking various modes of transport and providers of transport services to create a multi-member intermodal transport chain. Here, passenger and freight transport customers will benefit from combined and tailored mobility services.
The idea is that customers should be able to embark upon a journey at any time and without any obstacles to impede them. The optimal connection should never be more than a click away and travel times should be kept to a minimum. All of this is being made possible by intelligent and networked information systems. At the same time, good service involves more than just easy booking and short travel times. The quality of travel time (i.e. its usefulness) is also important. Train stations are set to become intermodal mobility hubs that link today’s and tomorrow’s mobility services on the digital and physical level. Stations themselves are also becoming increasingly popular destinations for people who aren’t actually travelling by train.
SBB plans its mobility and site development activities in an integrated manner with a focus on sustainability in order to exploit economic potential through new technologies. SBB simplifies access to intermodal mobility, optimises travel and transport times and minimises emissions from passenger and freight transport operations.
- SBB links various providers of mobility services and operates integrated and intermodal mobility hubs for passenger transport in the centres of smart cities and their agglomerations.
- SBB uses digital technologies to offer its customers individually optimised mobility services for passenger and freight transport.
- SBB organises and manages door-to-door mobility chains that include all transport operators.
The new reality: Mobility hubs.
In future, railway stations will become mobility hubs that can be used flexibly by visitors and
passengers. They will become the heart of future mobility and will also serve as meeting
places in smart cities.
SBB is linking various providers of mobility services to create a mobility services system. Travellers can combine their modes of transport easily, individually and flexibly and thus enjoy intelligent door-to-door mobility. At the same time, decentralised mobility hubs will ease the strain on large city railway stations, simplify transfers to new types of transport services (self-driving vehicles, long-distance coaches, bike sharing, etc.) and help reduce overall travel times.
The attractiveness of mobility hubs will be optimised by a broad range of services. Mobility hubs are very important for the future development of regions, cities and sites. Such hubs offer customers a new mobility experience with combined intermodal transport services and an attractive quality of time spent there.